COMPANY OVERVIEW
PANZITTA SALES & SERVICE (PSS) located in Northeastern PA, is a division of Panzitta Enterprises, a locally owned commercial construction company founded in 1966.
Established in the 1980’s, PSS got their start pouring concrete floors for automotive garage in-ground lifts. From that point the business rapidly expanded into a robust full-service automotive machinery repair company, providing sales, service, parts, and expert advise to customers locally and nationwide. Online support is also available with a national website, and social media’s Facebook Marketplace site, providing quality pre-owned refurbished equipment.
Today PSS has become one of the nation’s leading providers of parts and service to car dealership garages, local and national tire and automotive shops, in-house garages for private, public and government businesses, as well as do it yourself home mechanic garages.
THE PSS PROMISE
Panzitta Sales & Service customers have come to rely on PSS as a resource and partner for hands-on guidance for complex repairs and parts sourcing. PSS is dedicated to providing support which enables their customer’s businesses to run seamless daily operations at maximum profitability.
OUR BRANDS AND PARTNERS
PSS is an authorized distributor of genuine replacement parts from over 100 leading equipment manufacturers worldwide. Some of these companies include: Rotary, Challenger and Benwil lifts, Ranger, CEMB, Accu-turn and Atlas Tire Equipment, and Robinair A/C Machines. PSS specializes in sourcing hard to find parts as well as vital operational and set-up information of new and older machines.
CUSTOMER CARE AND PARTS ORDERING
Customers call the toll-free number 800-822-6720 to speak with a friendly and knowledgeable parts specialist. The specialist team can walk both seasoned mechanics, or customers with limited parts knowledge through the search and order process. Quotes and estimates are provided free of charge. Billing, shipping, and tracking of orders are all included within the customer experience.
FIELD TECHNICAL SUPPORT TEAM
PSS leads a team of well-equipped on the road service technicians traveling within a 3-hour radius of our corporate offices located in Wilkes-Barre, PA 18705. Service call appointments are scheduled through a dedicated Service Call Manager. Appointments are customized to fit the needs and schedules of the customer and scheduled promptly with lead times and waits as short as one day depending on the location and work load.
Service techs provide training and set up of new and used equipment, troubleshooting and repairs for the following shop machines: lifts, tire mounting and balancing machines, A/C recovery/recycling/recharging systems, brake lathes and air compressors, to name a few.
Service techs can also supply pre-flight reviews of new garage layouts and advise on lift placement configurations, hydraulic airline pipe layouts, and plan of actions for installations.
ADDED VALUE SERVICES
PSS operations center provides a walk-in counter where customers can pick up parts and equipment and speak directly to the customer service team. PSS stocks literally thousand’s of parts in-house. The warehouse is fully stocked with new and used machinery. The operations center also provides an in-house repair shop where customers can schedule a drop-off of their machines or equipment for repairs.
Through a unique vertically integrated company structure, PSS is able to seamlessly provide the following products and added value services to its customers through a robust content rich, easy-to-use website for both self-help and online ordering: www.panzittasales.com. Used equipment can be found on our Facebook Marketplace page.
